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口嗨快报

Kouhigh APP Official Statement of Epidemic Period

author: 口嗨网 Views: 333

新冠肺炎席卷全球,美国确诊人数不断新增,对居民的生活产生了极大影响。口嗨网作为反应最迅速的华人跨境电商平台,对疫情期间的商品上新与发货一直保持着高速运作的状态。充足的物资保障和稳定的供应链渠道是我们在防疫期间可以为您提供的最强支持,口嗨网全体员工正全力以赴的妥善处理每个细节,我们也已做好充足的准备应对您的各种所需。

 

网站及Kouhigh APP:口嗨网将会24小时运作,以及口嗨客服也会全天在线服务,为您解答所有问题。除此之外还设立微信客服1:kh-service微信-口嗨小运营kouhigh-vip。

 

物流配送及仓储方面:因为疫情状况日益升温导致的仓储爆仓问题,我们将开放至最大马力配货发货,以保障您的订单可以及时发出。

 

关于疫情重灾区:全美地区的配送我们会采取疫情较重地区优先发货的原则,以保障更多人的基本防疫安全。感谢您理解口嗨网优先支援重灾区的决定,也感谢您为全球抗疫事业献出的爱心。

 

口嗨网免费口罩活动进行中,现在下单口嗨网还将赠送零食礼品一份,希望您保持愉快心情,对身体健康更加有益!

 

口嗨网保证绝不哄抬物价,抵制一切恶意涨价行为。

 

我的包裹还没发货?

美国直营订单:下单后一般4个工作日内发出。发出后一般7个工作日内送达。由于最近疫情影响,会延迟1-2个工作日发出 ,包裹从洛杉矶发出。

中国地区订单:由于仓库爆仓导致包裹积压, 从中国地区发出的货品会稍有延迟,物流航线的减少也将对发货速度产生影响,具体订单可以咨询口嗨客服。

 

如何获取商品补货通知?

口嗨各个平台将每日更新上架商品,请及时关注。

微博可关注:Kouhigh口嗨网

微信公众号搜索:口嗨仔

Instagram:kouhigh_us

APP推送通知:可在APP设置里开启推送通知功能

 

感谢您选择口嗨网,您的信任是我们最大的动力。

 


Novel coronavirus  has swept the world, the number of confirmed cases in the United States has been increasing rapidly, which has had a great impact on the lives of residents. As the most responsive cross-border e-commerce platform, during the epidemic period, Merchandise arrival and delivery have been kept in a state of high-speed operation.  Sufficient goods support and stable supply chain channels are the strongest support that we can provide you during the epidemic prevention period, all the staff of Kouhigh are working hard to deal with every detail, and we are well prepared for your various needs at anytime.

 

Our website and Kouhigh app: Operating 24 hours a day.  Kouhigh customer service will provide online services all day to answer all your questions.

WeChat customer service: kh-service

WeChat service assistant: kouhigh-vip

 

Logistics and warehousing: due to the epidemic situation, which leads to the problem of cargo accumulation. We will do our best to distribute goods and deliver them, so as to ensure that your orders can be delivered in time.

 

About the severely affected areas: We will adopt the principle of priority delivery in areas with more severe epidemic to ensure the basic epidemic prevention safety to more people. Thank you for your understanding of Our decision that to give priority to special areas, and thanks for your kindness for Antivirus Protection cause.

 

Kouhigh is in the process of giving away masks for free. Now place an order will also receive a snack gift. We wish you can keep a happy mood which will gives more beneficial to your health!

 

Kouhigh promise we do not seize the chance to drive up prices.

 

My package hasn't been delivered yet?

 

U.S. direct orders: We usually sent within 4 working days after placing the order. It is usually delivered within 7 working days after delivery. Due to the impact of the recent outbreak, it will be delayed for 1-2 working days, and the package will be sent from Los Angeles.

 

Orders from China: due to the overstock of packages caused by the cargo accumulation, the goods sent from China will be slightly delayed, and the reduction of logistics routes will also have an impact on the delivery speed. Specific orders question please consult our customer service.

 

How to get replenishment notice?

 

All platforms of Kouhigh will update the commodities information every day, please pay attention to them in time.

WeChat account : kouhigh_us

Instagram:kouhigh_us

APP push notification: the push notification function can be enabled in the APP settings

 

 

Thank you for your choice. Your trust is our biggest driving force.

 

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